22 Apr 2014

Asst General Manager

Interstate Hotels and Resorts
Property Name: Hyatt Place Dallas/Las Colinas


Job Description

The Assistant General Manager will:

-Manage the operations of the front office, including but not limited to front desk, transportation, and food and beverage to ensure compliance with company policies and achieve an optimal level of quality service to the hotel customers

-Manage the human resources including: hiring, training, coach and counseling, problem resolution, discipline and terminate, as appropriate

-Resolve customer complaints, anticipate potential problems, operational issues, business flow and associate performance

-Prepare forecasts and reports and assist in the development, implementation and monitoring the budget to maximize revenue and minimize expenses

Interstate is an EEO/AA/M/F/D/V employer.

Looking for an energetic, customer focused, team oriented individual. Hyatt Place experience preferred. Weekends, nights and holidays are mandatory.

Ideally located just seven miles east of Dallas/Fort Worth International Airport and 10 miles from downtown Dallas in the Las Colinas technology corridor, home to many Fortune 500 companies including Microsoft, Abbott Laboratories and State Farm Insurance. Hyatt Place Dallas/Las Colinas has a complimentary shuttle service within a five-mile radius for transportation to local businesses, restaurants, shopping, and entertainment. For more information regarding local Dallas restaurants and activities near this Irving hotel, please visit our Activities page. During your stay, you can enjoy specialty Starbucks coffee drinks and friendly conversation at the intimate Bakery Cafe'. A Host will happily assist you with orders from the 24-hour Guest Kitchen, which offers cafe'-quality, made-to-order meals and snacks along with a complimentary continental breakfast daily.

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