14 Apr 2014

Asst General Manager

Interstate Hotels and Resorts
Property Name: Hyatt Place Portland Airport/Cascade Station


Job Description

The Assistant General Manager will:

-Manage the operations of the front office, including but not limited to front desk, transportation, and food and beverage to ensure compliance with company policies and achieve an optimal level of quality service to the hotel customers

-Manage the human resources including: hiring, training, coach and counseling, problem resolution, discipline and terminate, as appropriate

-Resolve customer complaints, anticipate potential problems, operational issues, business flow and associate performance

-Prepare forecasts and reports and assist in the development, implementation and monitoring the budget to maximize revenue and minimize expenses

Interstate is an EEO/AA/M/F/D/V employer.

- Must be familiar with Accounts Payable and Accounts Receivable applications

- Hyatt Place and Opera Express PMS experience recommended

- 45-55 hours per week and must be willing to work overnight and weekends

Located within one mile of the Portland International Airport, and in the Cascade Station shopping area, the Hyatt Place Portland Airport/Cascade Station provides the ideal accommodations for anyone visiting Portland, whether it be for business or leisure. This cutting edge hotel is minutes from downtown Portland and several thrilling attractions including PGE Park, Oregon Convention Center and The Rose Garden (home of the Trail Blazers). For the business traveler, you will also find our location conveniently located within a few miles of several local Corporations such as Toyota, Rentrak and Boeing. For information regarding local Portland restaurants and activities near this hotel, please visit our Activities page.

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