Asst General Manager
Job Description
The Assistant General Manager will:
-Manage the operations of the front office, including but not limited to front desk, transportation, and food and beverage to ensure compliance with company policies and achieve an optimal level of quality service to the hotel customers
-Manage the human resources including: hiring, training, coach and counseling, problem resolution, discipline and terminate, as appropriate
-Resolve customer complaints, anticipate potential problems, operational issues, business flow and associate performance
-Prepare forecasts and reports and assist in the development, implementation and monitoring the budget to maximize revenue and minimize expenses
Interstate is an EEO/AA/M/F/D/V employer.
Our ideal candidate will be a champion of guest service, must have previous hotel front desk experience and must have held previous supervisory positions. The Assistant General Manager will oversee operations of the Front Office and assit the General Manager with Administrative duties. Marriott experience a plus but not required.
Whether you're staying a day, a week or more, for business or pleasure, Residence Inn – Dallas Park Central is here to anticipate and satisfy your every need. With easy access to most of Dallas' renowned shopping at the Galleria or North Park Mall and adjacent to the information technology corridor and Medical City Dallas, you won't have to go far to pursue all of your interests. This Residence Inn has perfected the extended stay experience by combining all of the comforts of home with our passion for making every guest feel welcome. Our 139 spacious suites offer separate living and sleeping areas, plenty of space for relaxing, entertaining or meetings. Start your day with a complimentary hot breakfast buffet in our Gatehouse and unwind at the end of the day at our social hour, served Monday – Thursday.
