Primary responsibility is to deliver excellence and quality spa services in a timely professional and courteous manner. Attend to all guest needs throughout the spa, and provide information to all inquiries.
1. Able to provide a timely spa service providing a true relaxation and beneficial experience to each guest. Provide massage and body therapies such as: Swedish Deep Tissue, Sports, Aromatherapy, Body Scrubs and Wraps etc., to spa guests etc.
2. Adhere to product and inventory check-out system.
3. Keep Service/Treatment products filled and ready for next service or therapist.
4. Maintain cleanliness of Spa treatment rooms (clean sheets and towels, tables always ready, counters and cupboards clean) throughout the shift. Ensure room is always maintained at established standards.
5. Able to work cohesively with all departments and co-workers as part of a team.
6. Able to prioritize, organize and follow up.
7. Ability to perform job functions with minimal supervision.
8. Maintain complete knowledge of all spa services.
9. Able to perform a minimum of 6 treatments per shift
10. Able to promote positive work environment, and possess the ability to address all workplace issues with the appropriate individual in a courteous manner.
11. Follow proper sanitation procedures
12. Follow proper safety procedures.
13. Abide by established draping procedures
14. Assist Spa Director as required.
15. Complete special projects/events as assigned.
16. Conduct tours of Spa when requested.
17. Assist in training new Spa personnel as needed.
18. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other task assigned by their supervisor.
Skills and Abilities: Retail sales ability preferred.
The Lodge and Spa at Callaway Gardens is a premier luxury resort in Georgia, blending the exquisite beauty of nature with a new level of comfort and service – offering the best in Southern hospitality. Our luxurious Callaway Gardens resort offers 149 guest rooms and suites featuring lavish amenities, complimentary wireless internet, balconies, and four fixture bathrooms. Recharge at Spa Prunifolia, our Georgia luxury resort’s 13,000-sq-ft spa, with an array of organic spa treatments and services. Our Piedmont Grill and Ironwood Lounge offer a Southern flair and are filled with culinary delights for your enjoyment. The resort sits within the beautiful Callaway Gardens, which offers a plethora of outdoor activities and surrounds its guests with 13,000 acres of gardens.