Security Officer is responsible for: insuring a safe environment for IHR guests and associates; patrolling; documenting; reporting; and following-up on safety and security hazards or infractions. This individual may also be required to carry out more general guest service tasks, such as delivering items to guests rooms. A Security officer must demonstrate the ability to remain calm in emergencies, and balance excellent guest and associate relations skills with safety and security.
Interstate is an EEO/AA/M/F/D/V employer.
BASIC PURPOSE: Search for, respond to and handle any security problems, issues, concerns and disaster emergency situations in accordance with all policies, procedures and regulations to ensure the safety & security of the hotel’s assets, guests, and employees.
ESSENTIAL FUNCTIONS :
Patrol all areas of the hotel property including outside parking lots. Note, search for, handle and report and unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary. (50%) Document a concise3 security report on a daily log including incidents of theft, accidents and safety violations. (10%) Complete the necessary security forms to document losses of property or personal injury to guest or employee. (10%) Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed. (10%) Conduct investigations of security incidents. (10%) Enforce the ‘No Solicitation Policy’ of the hotel. (2.5%)
Maintain security of hotel key system; issue and receive keys. (2.5%) Escort and witness cash handling as needed. (2.5%) Assist in shipping and receiving operations. (2.5%)
JOB TITLE: Security Guard
DEPARTMENT CODE: 5040 JOB CODE: 201560
REPORTS TO: Director of Security or Security Supervisor
Knowledge and Skills:
Education: High School education or equivalent experience.
Experience: Minimum two years prior experience in loss prevention.
Skills and Abilities: Current CPR and First Aid certification; Good communication skills; TIPS Training; Ability to recognize drug and alcohol abuse. Ability to communicate through a portable radio. May require a second language.
No. of employees supervised: None.
Travel Required: None.
Pheasant Run Resort in St Charles IL is the Midwest’s largest entertainment resort. Located at Chicago’s doorstep in a historic setting, this beautiful 250-acre Chicago resort is within easy reach of both O’Hare International and Midway Airports. With 473 luxurious guest rooms, two championship golf courses, a renowned spa, award-winning dining and entertainment, three pools and extensive meeting and conference facilities, Pheasant Run hotel in St Charles IL is the perfect setting for both weekend getaways and corporate retreats.
Our 473 guest rooms offer a wide variety of luxurious accommodations from spacious courtyard rooms with expansive golf course views to lavish penthouse level and two-story whirlpool suites. Our St Charles Illinois hotel amenities include timely in-room dining, complimentary use of our three pools and new fitness center, WIFI wireless high-speed Internet access in every guest room and much more.
Pheasant Run is the Midwest’s largest entertainment resort with six restaurants and lounges, two theaters and a comedy club. Dine at Harvest for steaks, seafood and seasonal specialties. Enjoy Chicago’s theater scene with productions from Fox Valley Repertory. Laugh yourself silly at Zanies Comedy Club. Our own replica of Bourbon Street, modeled after the famous street in New Orleans, is the center of activity with great shopping, dining, lively bars, dancing and family entertainment.
With 45 meeting rooms and more than 100,000 square feet of space, the resort easily accommodates groups from 10 to 4000. Facilities include two expo centers, four ballrooms, new 320-seat amphitheater, state-of-the-art training center and comprehensive on-site convention and audio-visual services. All meeting and guest rooms are equipped with WIFI high speed Internet access.
Pheasant Run Illinois is conveniently located in the beautiful Fox River Valley, just an hour west of Chicago. The Chicagoland hotel in St Charles is easily accessible from both Chicago O'Hare International and Midway Airports and is located next to Dupage Airport.