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Job Title: Bell Person

Feb 19, 2017
Company:
Interstate Hotels and Resorts
Hotel Property:
DoubleTree by Hilton Hotel Tucson - Reid Park
City:
Tucson
State:
Arizona
Job Department:
Guest Services
Management Level:
Non-Management

Job Description

You have a sunny, helpful nature. Youre happiest on the move, ever alert to what needs doing. Talking with people from all over energizes you. And with a passion to please, you thoughtfully offer guests helpful tips while lending a hand, opening doors, whisking away luggage, and holding pet leads as guests get settled. You know the property and surrounding area by heart, quickly becoming a trusted source for guests. You take great care and pride in your work, which guests immediately recognize and reward. Interstates Bell Staff position may be a great way for you to earn your potential.

As Bell Staff, you will

  • Provide the pivotal first impression, setting the tone for the guest experience.
  • Extend a genuinely friendly welcome to arriving guests. Help with doors and luggage, guiding guests to the front desk, assisting guests to their rooms, and offering tips about the property and room amenities.
  • Respond helpfully to guest questions about the property, getting around and nearby happenings.
  • Pitch in. Help guests with special requests, room deliveries, and transportation arrangements when the need arises. Tidy the lobby and public areas when you see something out of place, reporting any repair or maintenance needs.

Fundamentals

A high school education or equivalent is required, with prior customer service experience helpful. The ability to communicate effectively and graciously in English is essential. This position requires continuous movement, full mobility, lifting up to 50 pounds and pushing or pulling a luggage cart up to 200 pounds.

At A Glance

Our guests can relax in resort-style setting of DoubleTree by Hilton Hotel Tucson - Reid Park, a great hotel in Tucson, Arizona. The moment our guests arrive, they'll receive a warm chocolate chip cookie as a welcome gift. Surrounded by the Sonora Desert and four miles from Downtown Tucson, the hotel is across the street from Reid Park featuring a zoo and golf courses. Our guests can take a complimentary shuttle to attractions within a 3-mile radius of the hotel.

Our guests can host meetings and events in the picturesque setting, taking advantage of 22,000 sq. ft. of versatile space. They can choose from our Grand ballroom, several meeting rooms or outdoor space, and rely on our expert events team to help organize the details. Guests can also keep in touch at the business center with useful services and enjoy the complimentary WiFi access in the lobby.

Guests can wind down in one of our 287 guest rooms with a 42-inch television, WiFi access, and modern amenities. Or choose to stay in a unique casita - a private villa with everything they will need for a relaxing stay including a kitchen, living room and private patio. They can also choose a suite for stunning views of the surrounding mountains or citrus courtyard.

Application Instructions

Click the apply button below to be directed to your application located at careers.interstatehotels.com
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