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Job Title: Sales Manager, Group

Jul 17, 2017
Interstate Hotels and Resorts
Hotel Property:
Sheraton Park Hotel at the Anaheim Resort
Job Department:
Sales & Reservations
Management Level:

Job Description

*New position being added to the team as we gear up for great things to happen!

JOB TITLE: Sales Manager, Group

REPORTS TO: Director of Group Sales

BASIC PURPOSE: Plan, solicit, book and coordinate group room sales to meet/exceed revenue/profit goals.

ORGANIZATIONAL SCOPE: Position is responsible for negotiating room rates, dates and space for large groups/accounts.


1. Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc...) to maximize room revenue to meet/exceed goals. (50%)

2. Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects. (25%)

3. Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue and meet/exceed sales goals. (10%)

4. Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share. (6%)

5. Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance future prospects. (6%)


1. Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals. (2%)

2. Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested. (1%)

Knowledge and Skills:

Education: A four year college degree or equivalent education/experience

Experience: One to two full years of employment in a related position with this company or other organization(s)

Skills and Abilities: Must possess communications skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guests.

Advanced knowledge of sales/hospitality principles and practices.

Ability to investigate and analyze current activities or information in the sales/marketing field and make logical conclusions and recommendations.

Ability to make decisions based on established policies and procedures.

No. of employees supervised: No supervisory responsibility

Travel required: Local travel

Hours Required: Forty to fifty hours


Surrounded by world-famous Disney theme parks, local attractions, shopping, dining and entertainment, Sheraton Park Hotel at the Anaheim Resort is at the heart of the bestthings to do in Southern California.As aDisneyland family hotelthat is perfect for our guests and theircast of characters, we offer a comfortable and inviting space for their family's vacation or business trip. They canrelax amongst our tropical surroundings while enjoying a host of amenities in one of our 490 well appointed guest rooms.

Theme parks, shopping, dining, entertainmentand thats just within a block of our front door! Guests are never far from something to see or do at the Sheraton Park Hotel at the Anaheim Resort. Its all part of your very VIP experience with us, where they are not just a guest, but our family.

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