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Job Title: Guest Services Agent - Seaside Inn

Aug 11, 2017
Company:
Interstate Hotels and Resorts
Hotel Property:
South Seas Island Resort
City:
Captiva
State:
Florida
Job Department:
Guest Services
Management Level:
Non-Management

Job Description

Checking people in and out. Its a no brainer, right? Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and potentially impact the entire brand! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guests request with prompt courtesy. As a Front Desk Agent with Interstate, youll have many opportunities to brighten someones day.

As a Front Desk Agent, you will

  • Provide that critical first impression to our guests and have a natural passion for delivering exceptional service.
  • Welcome and serve guests in person and over the phone everyday.
  • Enjoy solving problems, be comfortable using a computer to check guests in and out, and handle cash and credit card transactions accurately and confidently.

FundamentalsTo be successful in this role, you must have excellent English communication skills and be able to read, write and speak fluently. You will regularly use a computer and different software. This position requires continuous movement, and occasionally, you will have to lift or move up to 20 pounds.

Family. Nature. Comfort.

For decades, generations of guests have made South Seas Island Resort on Captiva Island the vacation destination of choice in which to share treasured moments and make lasting memories. Our iconic 330-acre wildlife preserve spans two and a half miles of pristine white-sand beaches framing the tranquil waters of the Gulf of Mexico. As a quiet retreat, the resort is a destination rich in recreation and wondrous natural beauty. Feel at home in a variety of accommodations, ranging from comfortable hotel rooms, charming condominiums and cottages, to private homes and villas. A Top 10 Beach Resort for Families by Parents Magazine, this inviting oasis allows the discovery of native Florida and its extraordinary splendor.

Experience our resort village and wildlife sanctuary with boundless opportunity for both adventure and relaxation. Uncover the infinite possibilities that exist within this island getaway, poised to inspire and delight both the young, and the young at heart.

  • Located directly on the Gulf of Mexico on Captiva Island, Florida
  • An array of accommodations from Harbourside Guestrooms, to one-, two- and three- bedroom condominiums and cottages. Two to Six Bedroom private homes are also available.
  • South Seas offers an array of activities for guests of all ages
  • Delicious on-site dining
  • Endless recreation and exciting land and water activities
  • Bordered by two-and-a-half miles of private white-sand beach
  • 35 miles from South West Florida International Airport (RSW)
  • Just 32 miles from Fort Myers, yet provides a peaceful, secluded-island feel

View more jobs at South Seas Island Resort

Application Instructions

Click the apply button below to be directed to your application located at careers.interstatehotels.com
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