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Job Title: Restaurant Supervisor

Nov 13, 2017
Company:
Interstate Hotels and Resorts
Hotel Property:
DoubleTree by Hilton Hotel Boston North Shore
City:
Danvers
State:
Massachusetts
Job Department:
Food & Beverage
Management Level:
Management

Job Description

You are the right hand of the restaurant manager. You have a watchful eye and an attentive nature thats perpetually tuned in to server care and guest need. You generously share what you know and transfer issues into constructive opportunities.

Communications are fluid between management and shifts and operations are smooth. Your energy is high and potential for growth considerable. A Restaurant Supervisor position with Interstate may be a great opportunity for you to realize your full potential.

As Restaurant Supervisor, you will

  • Use your experience and attentive nature to assist the Restaurant Manager in all aspects of restaurant operations to elevate the guest experience and ensure associate safety. Ensure overall restaurant cleanliness and set up. Help restaurant managers conduct menu classes and taste panels.
  • Oversee servers and Dining Room Attendants to ensure optimal appearance and exceptional guest care, watchful of guests need for service.
  • Help the manager establish and monitor sidework and maintain the bank.
  • Ensure receipt and accurate flow of communications between shifts. Be aware of what happened in the prior shift and clearly convey happenings for the next. Keep a pulse on and manage staffing needs. Ensure the manager is informed of special events, house counts and noteworthy situations.

Fundamentals

High school education or equivalent, with one to two years cash handling experience required. Host and serving experience is also helpful. Excellent written and verbal English communication skills are required, with a second language helpful. You must be able to deal with difficult situations and people, while exhibiting a consistent level of professionalism. The ability to use purchasing and point of sale systems is expected. This position requires full mobility, continuous movement, lifting and carrying up to 30 pounds.

At A Glance

DoubleTree by Hilton Boston North Shore, located 19 miles from downtown Boston and Logan International Airport, is at the intersection of I-95 and US1 in Danvers, MA. Only a 10-minute drive to Salem, MA, we are near Bostons historic North Shore coastal towns.

Our Danvers, MA hotel provides simple comforts for business travelers and families including complimentary WiFi and American cuisine at TradeWinds Restaurant & Lounge, and we proudly brew Starbucks in The Coffee Shop. Our on-site Atlantis Sports Club & Spa features a full gym, indoor pool and spa. Get wet and wild with the family at CoCo Key Boston North Shore, one of the largest indoor water parks in New England, located on site.

All guest rooms feature 50" flat-screen HDTVs with premium channels and large workstations. Upgrade to deluxe and executive rooms for added amenities or private lounge access. Take advantage of our family rooms with a semi-private sleeping area featuring two toddler beds, additional TV, mini-fridge and microwave.

Host your next corporate event, social gathering or wedding at our North Shore hotel with 30,000 sq. ft. of flexible event space. Choose from a variety of spaces ranging from intimate boardrooms to our 10,000 sq. ft. Grand Ballroom. Our meeting and event spaces convenient amenities include complimentary WiFi, on-site catering and a dedicated events team.

We look forward to welcoming you to our Danvers, MA hotel with our signature warm DoubleTree cookie!

  • Located off the I-95 and US-1 intersection in Danvers, MA
  • Comfortable rooms equipped with 50" HDTVs
  • Complimentary WiFi & parking; full onsite gym, spa and indoor pool
  • Executive Floor rooms including midweek Executive Lounge access
  • On-site CoCo Key indoor water park and arcade
  • American cuisine in TradeWinds Restaurant & Lounge
  • 30,000 sq. ft. of flexible Boston meeting facilities for up to 1,400 guests

Application Instructions

Click the apply button below to be directed to your application located at careers.interstatehotels.com
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