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Job Title: Rooms Division Manager

Dec 24, 2017
Company:
Interstate Hotels and Resorts
Hotel Property:
Hotel Indigo Tuscaloosa Riverfront Village
City:
Tuscaloosa
State:
Alabama
Job Department:
Rooms Divisions
Management Level:
Management

Job Description

Youre on the marble and on the move. You understand that interacting with hotel guests and associates is as important as managing the budget. A practiced eye ensures perfectly appointed rooms. Active listening, attune to guest and associate need, transforms potential issues into opportunities for teaching and elevating guest experience. Associates, drawn to your enthusiasm, operational knowledge, and gift for relating what you know, realize their potential to drive results and business goal achievement. Everyone wins. If youre ready to contribute to a winning hotel team and heighten your career, a Rooms Manager position with Interstate may be a great opportunity for you.

As Rooms Manager, you will

  • Employ your sound experience and talent for relationship development to manage the daily Rooms operations for elevated guest experience, optimized workflow and maximum flow through. Enable smooth operations for Front Office and Housekeeping Departments. Facilitate clear communications between management, your teams and fellow hotel departments, enabling focused guest care.
  • Skillfully manage the Front Office, Guest Services and Housekeeping Staff by creating an environment where motivated people want to join, learn, do their best, and advance. Lead diverse, skilled teams by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Participate meaningfully in budget development and oversight. Keep a pulse on daily revenue and expenses to minimize loss, manage expense and maximize profit.
  • Do your part to ensure guest comfort, associate safety, and protect the hotel asset. Keep a pulse on guest and associate interactions, stepping in with swift diplomacy to resolve concerns and transfer conflict into problem solving. Spot-check rooms to ensure full functionality and guest comfort.

Fundamentals

A four-year degree or equivalent education or experience is required, with four to five years progressive experience in related positions. Advanced knowledge of the Rooms discipline and hospitality industry is expected. Excellent verbal and written English communication skills are required, with a second language helpful. Regular use of a computer, business equipment and applicable industry software is expected. Occasional travel may be required.

Our Hotel

This hotel has approximately 680-880 square feet of executive meeting space, a fitness center, a business center and a 2,500-square-foot outdoor terrace with bar service and innovative light fare. There are views of the Black Warrior River and the Tuscaloosa Amphitheater.

The Hotel Indigo is the third hotel completed in downtown Tuscaloosa within an approximately 18-month span.

Application Instructions

Click the apply button below to be directed to your application located at careers.interstatehotels.com
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