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Job Title: Assistant General Manager

Jan 04, 2018
Company:
Interstate Hotels and Resorts
Hotel Property:
Hilton Garden Inn Boston/Waltham
City:
Waltham
State:
Massachusetts
Job Department:
Hotel Administration
Management Level:
Management

Job Description

Does thriving at a fast-pace, relationship building, and navigating dynamic business operations - to delight guests and exceed financial goals - bring out your best self? Then, Interstates Assistant General Manager position may be your best next career move.

As Assistant General Manager, you will

  • Oversee hotel operations to ensure a safe, comfortable environment for guests to enjoy and where associates can excel. Get out from behind the desk to observe guest experiences and staff interactions. When complications surface and they will make it right for the guest and open channels for associates.
  • Build and Foster Front Office Staff. Create an environment thats engaging, where motivated people want to join, learn, do their best, and advance. Lead a diverse team by modeling the way, by empowering, and coaching throughout the employment lifecycle.
  • Team up with Sales. Brainstorm and implement occupancy and revenue boosting strategies.
  • Keep a pulse on operational and financial performance. Actively participate in the budget process, and accurately forecast for optimal staff and supply levels, maximum flow-through, and exceptional guest experience
  • Act as Manager on Duty, when duty calls.

Fundamentals

A four-year degree or equivalent education or experience, plus two to three years in hotel company related position, with discipline-specific operations knowledge and supervisory experience is required. Verbal and written English language proficiency is required, with a second language helpful. You must be able to handle cash or credit transactions and have Microsoft Office and Excel proficiency. General office equipment and switchboard operation knowledge is expected.

At A Glance

Located in the center of the Massachusetts Route 128 technology belt and 30 minutes from downtown Boston, the Hilton Garden Inn Boston/Waltham hotel helps guests make the most of their time in the area. Great transport links keep them in easy reach of some of the areas top sites and attractions.

Guests can stay connected with complimentary WiFi and a 24-hour business center. They can head to the fitness center for a workout or take a dip in the pool. We offer a cooked-to-order breakfast and delicious dinners at the Great American Grill. Our Waltham hotel offers a choice of unique function rooms, making it the perfect venue for a visitor's next Boston meeting or celebration.

  • Waltham hotel in the heart of the Route 128 technology belt
  • 30 minutes from Boston
  • Complimentary WiFi and 24-hour business center
  • Indoor pool and fitness center
  • Four flexible function rooms including a Presidential Ballroom

Application Instructions

Click the apply button below to be directed to your application located at careers.interstatehotels.com
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